ChromeOS enables contact centers to be cloud-first and agile. A cloud contact center improves agent productivity, secures business data, and supports IT teams with stress-free device deployment and management experience.
Tested and verified high-performance peripherals enhance agent productivity and experience
Between saving 250 hours of device bootup time per shift, re-assigning operational support staff, and reducing support tickets—and based on the amount of tickets solved per hour—we estimate contact-center productivity has improved by 25%
Diego Silva, Technology Supervisor, and Nicolas Fernandez, DevOps Engineer at Mercado Libre