Xfinity Email Login Error: 6 Tips You Should Master To Fix

Xfinity has made a considerable mark in the telecommunications market - Internet services, mobile services, home management, voice, and broadcasting. However, Comcast Customer Support receives thousands of customer complaints or requests daily. The most common problem users face is related to Xfinity email login errors and how to fix Xfinity email login errors.

There could be several reasons behind the Xfinity email login error. This could be due to an incorrect password, or your account could be hacked.

Here, we will talk about the main reasons behind the Xfinity login error and their solutions to help you solve them.

What are The Significant Reasons for Xfinity Email Login Error?

There could be various reasons behind the Xfinity email login error, and you want to fix the Xfinity email login error. Here are some of the main reasons behind the Xfinity login issue:

  • If you are trying to access your account with an incorrect email address or username, you may encounter a login error.
  • You may be using the wrong password to access your Comcast account, which may cause the Xfinity Email login error.
  • You may have left your Capslock on while filling out your credentials.
  • Poor internet connectivity may block your access to the Xfinity email account.

Easy and Quick Tips to fix Xfinity Email Login Error

coupons up to 27

Here are some troubleshooting tips to solve common Xfinity login not working.

1. How do you get out your Xfinity username and password?

Don't worry about it if you have a small memory slip and don't know your username. In that case, you may be unable to access Comcast's email. You can easily retrieve your username using the following simple steps.

Recover your Username

  • Visit the official Comcast website.
  • 'Forgot Xfinity ID or Password?' Click on the link.
  • Enter the necessary features for confirmation ideas - Xfinity mobile number, Xfinity account number, Social Security number, etc.
  • Click the 'Continue' button.
  • Enter the letters/numbers that appear on your screen.
  • Then, you'll see your username for the Xfinity email account.

Reset your Password

If you forgot your Xfinity Mail password, you would not be able to fix the Xfinity email login error. To reset the Xfinity Mail password, follow the steps below.

  • Go to the actual website and choose the 'Sign in' option.
  • Click the 'Forgot Password' button.
  • You'll be redirected to the following page; register your username.
  • Click the Continue button.
  • After that, you will be asked to select from your registered email ID or mobile number to get the link to reset your password.
  • Enter your Recovery Xfinity email address. Then, check your email for the link to recover/reset your password.
  • Click on the link and reset your password.

2. Fix the Comcast Email Settings/Server Error

Xfinity email login error may be due to server error. That might answer your question, 'Why can't I log in to my Xfinity account?' Check that your email settings are by the suggested locations. To eliminate the Xfinity email login error, you can refer to the email settings below.

Incoming Mail Server

  • Name:
  • Port Number: 993 with SSL ON
  • Authentication method: STARTTLS
  • If need be, use 143 with SSL ON

Outgoing Mail Server

  • Name:
  • Port Number: 587 (SMTP) or 465 (SMTPS)
  • Encryption: TLS (or SSL)
  • Authentication: Enter your Comcast username and password

3. Update Your App and Browser

This is the best tip to fix the Xfinity email login error. If you are using your Xfinity Mail account app on your mobile phone, you need to check the version of your app. This may be due to the Xfinity login page not loading.

If you are trying to access it on a browser, check the browser version. Update your browser and mobile app with the latest version for easy access to Xfinity Mail Services.

4. Disable Antivirus and Re-try Accessing Your Account

This is another best tip to fix the Xfinity email login error. In some cases, antivirus software installed on your system may interfere with your Xfinity account settings on the phone and the browser.

5. Check The Internet Connectivity

If you are experiencing an Xfinity email login error, check your internet connection. It would help if you had an uninterrupted high-speed internet connection to fix the Xfinity email login error.

You could not log in to the Xfinity account without the Internet. Stay connected to the Internet to access your Xfinity Mail account.

6. How is Get Your Fix Related to Xfinity?

Xfinity and GetYouFix do not work directly together. GetYouFix is ​​an online platform intended to serve as a one-stop destination for users experiencing technical issues with devices or services.

We have an efficient team of customer executives behind you and call for your help in resolving your technical and non-technical subjects.


These are the tips to fix Xfinity email login errors. If you are still experiencing Xfinity email login errors, please contact us. We will help you get rid of the problems for the minimum fee.